Is Listening an Endangered Skill?

Four habits of highly effective listeners:

1. The listener thinks ahead of the talker, trying to anticipate what the oral discourse is leading to and what conclusions will be drawn from the words spoken at the moment.

Although, I hate it when people vocalise this. It is distracting when someone constantly interrupts you and tells you either what you are about to tell them or, worse, what they think you are about to tell them.

2. The listener weighs the evidence used by the talker to support the points that he makes. “Is this evidence valid?” the listener asks himself. “Is it the complete evidence?”

3. Periodically the listener reviews and mentally summarizes the points of the talk completed thus far.

4. Throughout the talk, the listener “listens between the lines” in search of meaning that is not necessarily put into spoken words. He pays attention to nonverbal communication (facial expressions, gestures, tone of voice) to see if it adds meaning to the spoken words. He asks himself, “Is the talker purposely skirting some area of the subject? Why is he doing so?”

Very interesting stuff and something we can all work on.

via Is Listening an Endangered Skill? – HBR Editors’ Blog – Harvard Business Review.

Not so interesting but also kind of cool: this was posted using the funky WordPress “Press This” bookmarklet.


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